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Our Support

We pride ourselves on always being available to help our clients

We Never Stop

The days of constantly calling or emailing print vendors and being passed around from person to person without ever getting a resolution are over for all clients of B2B Digital Solutions.

B2B Digital Solutions offer our clients a dedicated post sales account manager who is solely responsible to ensure that they will personally assist you from enquiry to resolution. We provide outstanding Ricoh Printer support and service all across Sydney.

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Personal Account Management

Our goal is to maximise print time with quality service and support so you get maximum productivity out of your investment.

Our customer support goal is to achieve operational excellence in service solutions. To do this, we are continually developing new support skills and capabilities. No matter what your request may be, our support processes and highly skilled team will provide world class support services tailored to your requirements.

We have a support network of over 300 highly skilled and trained Ricoh engineers, analysts and software specialists nationwide to provide you with prompt support when required.

Professional Services Group

If your organisation requires more than just a printer, our Professional Services Group can provide you with a customised solution for all areas of your business.

B2B Digital Solutions provides end-to-end business solutions for customers where we manage a wide range of non-core print vendor services.

Our qualified business consultants start by thoroughly analysing every aspect of your organisations workflows and are then able to provide you with quantifiable data on how we would be able to increase your efficiencies and reduce operating costs.

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